Frequently Asked Questions

About the launch

When can I order a holiday candle?

The 2026 holiday edit is in development. We'll share availability once the formulations, wick performance, safety labels and packaging have completed final review. Join our email list for the first notice.

How large are the candles?

We are developing a 7 oz format. Final vessel and net weight will be stated on the published product listing.

Where are products made?

Amor Andino is developing a small-batch candle operation in Massachusetts. Each product's final manufacturing and origin details will be published before sale.

Do you offer gift wrapping?

Gift packaging is part of our holiday plan. Specific options and prices will be announced when orders open.

What are shipping charges and transit times?

Shipping rates, locations and delivery windows will be provided at checkout once the store launches. We do not guarantee holiday delivery dates before carrier and production schedules are confirmed.

What is your return policy?

Our final terms will be linked in the site footer before orders are accepted. For prelaunch questions, email amorandino@proton.me.

When is the signature collection?

Our permanent collection is targeted for Spring 2027, featuring Café & Cacao, Palo Santo Andino and Maracuyá del Pacífico.

What is ALTURA?

ALTURA is the Amor Andino editorial journal. It features founder notes and stories about culture, memory, places and everyday rituals.